KINDLY: SOCIAL FINTECH PLATFORM FOR COMMUNITY FUNDING AND VOLUNTEERING

AddWeb Solution develops an Intuitive Backend & PWA app to help the client run their site efficiently while making the world better.

Flutter
Azure
Bootstrap
Braintree
HubSpot
C#
Jquery

Understanding where Kindly was lacking.

Uniting many people to work towards a common goal can be challenging. Even more challenging is coordinating the members’ efforts, events, and even the monetary support they offer. Being a social fintech platform, Kindly wanted to streamline its functions for better service.

Another thing the client identified as a significant challenge was that their end-users were struggling with navigation on the donation page. This friction led to a poor user experience, deterring donations and impacting the client’s mission. The client sought an intuitive solution that allows end-users to access the donation platform seamlessly across web and mobile devices.

An insider look into what we did for the client

When the client approached us with the project, they knew what they wanted. However, they needed clarity and technical expertise. As an expert ASP.NET web application development company, we put together a plan for the client. It explained how we could leverage the possibilities of .Net MVC development and create a pitch-perfect, tailor-made solution for the client.

After extensive discussions to finalize the features and functionalities that the client needed, our ASP.NET development services team began working on the project. We used a custom approach as we felt the client’s requirements warranted it.

Understanding the client’s need for a simplified, user-friendly donation experience, we proposed developing a Progressive Web App (PWA) using Flutter. This approach ensured cross-platform compatibility, faster loading times, and a native-like experience on mobile devices. We focused on creating a solution that prioritized accessibility, functionality, and an engaging user interface while maintaining the client’s branding and visual identity.

50+

Client Calls

3+

Team Members

1000+

Man Hours

150+

Functionalities Developed

The path toward efficient service management.

When the project began, we decided to work on creating a backend that would help the client extensively cover the website’s functionalities by adding various management features. We leveraged multiple plug-ins, such as Hubspot, MapQuest, Latlong, Pusher Beam, and Userback.io, & Bootstrap theme. While doing the same, we ensured that the admin panel was simple and effective, with accessible navigational elements.

We designed and developed a Progressive Web App (PWA) tailored to Kindly’s branding and user needs. The PWA provided seamless usability across all devices, ensuring a consistent and smooth user experience. Its user-friendly interface featured an attractive design with clear navigation, engaging elements like donation cards and animations, and simplified donation options. These features made the process of donating easy, enjoyable, and efficient. The app also offered fast and secure transaction processing to build user trust and encourage higher engagement, while its responsive design ensured accessibility on various screen sizes.

Features to enhance user experience and site management.

When a user signs up, they are asked to share their interests so events according to the same can be shown.

The app automatically detects the time zone that the user is in and displays the time as per their locations in the US.

Based on the number of events coming up for the next week or month, event series can be created for the users.

We integrated the Braintree payment gateway to enable easier payment via Credit Card, Apple Pay, Google Pay, Venmo, etc.

We have integrated Hubspot CRM into the website to help the admin manage the resources more efficiently.

When an event is scheduled, the users are notified before the meetings start. This helps them never miss an appointment.

The user can use the feature to donate money to an NGO of their choice. This helps improve user engagement.

Homescreen
Login
Notification message
Organizations
Score master
Scoremaster-data
Add email
Kindly PWA login screen
Kindly PWA profile screen
Kindly PWA menu screen
Kindly PWA activity screen
Kindly PWA donation matching screen
Kindly PWA payment screen
Kindly PWA wallet screen
Kindly PWA error screen

Enhancing the donation experience with thoughtfully designed features that inspire generosity, foster community, and ensure seamless transactions across all devices.

A visually engaging and branded introduction screen that welcomes users and provides a seamless entry point to the donation platform.

Allows users to select predefined donation amounts based on their preferred impact or enter a custom donation amount, providing flexibility and transparency.

Displays a real-time list of recent donors to inspire contributions and foster a sense of community among donors.

An interactive spinner feature that matches users with other donors, creating a gamified and engaging experience to encourage participation.

A detailed display showing the matched donor, enhancing the user’s sense of connection and shared purpose.

Pre-Payment Information

A step to review donation details, including the amount and beneficiary, ensuring transparency and reducing errors before payment.

Offers multiple secure payment options, such as credit/debit cards and digital wallets, for user convenience.

A clear and concise confirmation screen that reassures users of their successful donation, with a summary of the transaction details.

Sends an automated email receipt to users with transaction details, serving as proof of donation and reinforcing trust in the platform.

The fruits of purposeful hard work

Working with a client who knows what they need is always exciting. There is always this client’s vision, and they need technical expertise. More than just a project, this was a collaboration of ideas and technology, as every project should be. The backend solution developed has the potential to take Kindly to the next level and make it a pioneer in the social fintech sector via its focus on community service and member management endeavors.

The PWA transformed Kindly’s donation platform, significantly enhancing the user experience and boosting engagement. The improved navigation and intuitive design resulted in a 60% increase in user interactions. The streamlined donation process encouraged users to contribute more frequently and generously, leading to higher donation volumes. Positive feedback from end-users highlighted the platform’s simplicity and responsiveness, while the robust and future-proof solution aligned seamlessly with Kindly’s mission to make donating impactful and effortless.

With our help, the website began experiencing results such as:

65%

Improved Event Participation

50%

Increased Customer Engagement

40%

Lesser Site Management Time

35%

More Signups for The Services

25%

Joined New Organizations

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