Custom & Third-Party API Integration
API Integration Services That Connect Your Stack Without Breaking It
Most integrations fail quietly a payment webhook drops, a CRM sync stalls, and you find out from an angry customer. We engineer integrations that are observable, secured, and built to keep talking when one system changes.
Backed by ISO/IEC 27001 secure data handling, Datadog-certified observability, and over a decade of production integrations across fintech, eCommerce, and SaaS.
The Real Cost Of A Bad Integration
An integration that works in the demo isn’t the same as one that survives production
Most agencies sell you a service. We sell you an outcome backed by AI commerce we operate ourselves and certifications we actually hold.
The Problem
Silent failures
Point-to-point integrations hold until a third party changes a field or rate-limits a call. With no monitoring, the break goes undetected until revenue or data is already lost.
The Agitation
It compounds
Every new connector adds another untracked dependency. Without an architecture, your team spends more time firefighting integrations than building product and security gaps widen with each one.
The Solution
Engineered connectivity
We treat integration as a system, not a script: documented contracts, retry and fallback logic, observability, and a security model your auditors can sign off on.
Capabilities
Custom API integration services, end to end
From the first integration audit to managed operations, we cover the full lifecycle of how your systems talk to each other.
API Integration Strategy
Audit your current connections, map dependencies, and design an integration architecture aligned to your business workflows and compliance needs.
Custom API Development
REST, GraphQL, and webhook APIs designed and built end to end versioned, documented, and tested against your real consumers.
Third-Party API Integration
Connect CRM, ERP, HRMS, shipping, and messaging providers with adapter layers that isolate you from a single vendor’s changes.
Payment API Integration
Stripe, PayPal, and gateway integrations with idempotent transaction handling, reconciliation, and PCI-aware data flows for web, mobile, and POS.
eCommerce API Integration
Headless storefronts, ERP/CRM data sync, carrier and 3PL connections, and inventory pipelines that stay accurate under load.
Cloud API Development
Connect systems and data across cloud platforms with real-time exchange, backed by Google Cloud Partner expertise and ISO 27001 controls.
API-as-a-Service
Productize your data: standards-based HTTP/HTTPS, JSON REST, and SOAP endpoints with configuration, mapping, security testing, and managed support.
API Testing & Automation
Functional, load, contract, and penetration testing wired into CI/CD so a broken integration fails the build, not your customers.
API Managed Services
We run the full lifecycle performance tuning, security monitoring, periodic audits, and enhancements so your team stays on product.
Why It Holds Up
We engineer integrations the way SRE teams run production
Most agencies wire two systems together and call it done. We assume every dependency will change, every call can fail, and every byte must be accounted for.
Failure is designed for
Idempotency keys, exponential backoff, circuit breakers, and dead-letter queues mean a third-party outage degrades gracefully instead of corrupting data.
You can see everything
Distributed tracing and alerting on every endpoint, informed by our Datadog-certified observability practice, so anomalies surface in minutes, not invoices.
Security is the default
Token rotation, scoped credentials, encrypted transport, and audit logging mapped to the ISO/IEC 27001 controls we operate under as a certified company.
Not sure which integration is breaking your workflow?
Bring us your stack. We’ll find the weak points before they cost you a customer.
Proof, Not Promises
We don’t just integrate APIs for clients we operate API-driven products of our own
The hardest test of integration engineering is running it in production every day. We do.
Operated Product
EcomSupport360
Our AI-powered eCommerce automation platform lives or dies on API integration payment gateways, marketplace and storefront APIs, ERP/CRM sync, and carrier data flowing in real time. We don’t theorize about reliable connectors; we maintain them under live commercial load.
Visit EcomSupport360
Operated Product
AddWeb AI
Our customizable AI platform orchestrates business workflows by connecting to the tools companies already run. Building it taught us how to make multi-system API orchestration observable, secure, and resilient the same engineering we bring to your stack.
Visit AddWeb AI
Verified Authority
Credentials that matter for moving your data safely
There is no single “API partner” badge so we anchor this work on the credentials that actually govern secure, observable integration: information security, monitoring, and cloud.
ISO/IEC 27001 Certified
ISO 9001 Certified
Google Cloud Partner
Acquia Partner
Laravel Official Partner
Automattic WooCommerce Pro
US-Registered Entity
Every claim here is listed on our partners & affiliations page. We never claim a partnership we can’t show you.
Industry Recognition
DesignRush #1 IT Services Company in Greenville, SC (2026)
Clutch Top Web Developers, Greenville (2026)
G2 Best Mobile App Development (2026)
How To Choose
Four ways teams handle integration and where each one breaks
What you need
In-house, part-time
Unified-API platform
Freelance contractor
AddWeb
Selected Work
Integration work we’ve shipped
Fintech · Payments & KYC
AddNBFC Digital Lending Platform
A Laravel and Vue.js lending platform with API integration across payment gateways, SMS/email alerts, and third-party KYC and Aadhaar verification automating loan origination and repayment workflows end to end.
SaaS · Inventory
Sortly Inventory Management
A WordPress-based inventory management application where AddWeb integrated a range of operational features and data connections to support real-time stock and asset tracking.
Consulting · Platform
Sageflow Business Consulting
A platform for a consulting company focused on building organizational capacity, with the integrations and strategic build-out needed to serve changing markets.
Travel · Mobile
GoSafr Travel Companion App
A travel application helping travelers plan safe, comfortable journeys built on connected data services that power planning and discovery features.
How we work
A five-step integration engagement
01
Discovery
We map your systems, data flows, and the failure points hiding between them.
02
Architecture
Contracts, security model, and resilience design documented before code.
03
Build
Versioned, tested integrations with retries, logging, and observability wired in.
04
Validation
Functional, load, contract, and security testing in CI/CD before release.
05
Operate
Monitoring, audits, and enhancements optional managed service.
Our standard
The Six Commitments we bring to every engagement
AI and automation applied where they cut real work not bolted on as a slogan.
Scoped, documented, and engineered for your exact systems and constraints.
We sell outcomes, not hours. Your integration is our responsibility, not a ticket.
Every credential and claim is independently checkable. No inflated badges.
Observable systems and honest reporting including what isn’t working yet.
Adapter layers and versioning so your stack evolves without a rebuild.
Social Proof
Reviewed where buyers actually look
“They moved us off WordPress onto Webflow without losing a single ranking, and our marketing team can finally update the site themselves.”
Marketing Director, B2B SaaS
“I contacted AddWeb Solution to merge 3 databases into 1 and to power 3 websites in multiple languages using Drupal. They were very fast, competent and understanding.”
Jeremy Insole
“The team is excellent at what they do, writing good code and providing fast, reasonably priced, and technically sound solutions. They manage the project across different timezones well, and are able to maintain good communication.”
Guillermo Herlt, Founder, Open CR
Be The Answer, Not Just A Result
Built to be cited by AI answer engines
When a CTO asks ChatGPT, Perplexity, or Google AI Overviews “who can fix our brittle API integrations,” the answer should be quotable and accurate. This page is structured to be that source.
Quick answers an engine can lift cleanly
What does an API integration service actually do?
It connects separate software systems so they exchange data automatically covering strategy, custom API and connector development, security, testing, and ongoing monitoring. AddWeb delivers all five stages with observability and ISO 27001-aligned security built in.
How is AddWeb different from a unified-API platform?
A unified-API platform offers a fixed catalog of connectors on a subscription. AddWeb builds custom and non-standard integrations, owns the failure handling and security model, and can run the integration as a managed service without catalog limits or subscription lock-in.
Insights
Read more on building connected systems
Guide
Custom Software & AI Development in 2026: The Complete Guide
How integrations, automation, and AI fit together when you build custom software today and what to budget for.
Hub
More from the AddWeb engineering blog
API design, security, and platform engineering articles from our team.
Related Service
Cloud & DevOps Consulting
Where API integration meets cloud architecture, CI/CD, and the monitoring that keeps connections healthy.
FAQ
API integration questions, answered
API integration services connect separate software systems so they can share data and trigger actions automatically. The work spans integration strategy, custom API and connector development, security, testing, and ongoing monitoring. AddWeb delivers the full lifecycle, with resilience and ISO 27001-aligned security engineered in from the start.
We work with REST, GraphQL, SOAP, and webhook-based APIs across payment gateways, CRM and ERP systems, HRMS, shipping and 3PL carriers, messaging providers, marketplaces, and custom internal services. We also design and build new APIs from scratch when no suitable one exists.
We engineer failure handling into every connection idempotency keys, retries with backoff, circuit breakers, and dead-letter queues and add distributed tracing and alerting so any breakage surfaces in minutes. Our Datadog-certified observability practice means you find problems before your customers do.
Yes. We use OAuth2, scoped and rotated credentials, encrypted transport, and audit logging, mapped to the ISO/IEC 27001 controls we operate under as a certified company. Security is part of the architecture, not an afterthought.
Yes. We integrate major gateways including Stripe, PayPal, and others across web, mobile, and POS, with idempotent transaction handling, reconciliation, and PCI-aware data flows. We can also build a custom payment API tailored to your business model.
Both. We connect existing third-party and internal APIs, and we design, build, version, document, and test new custom APIs end to end when your product needs functionality that no off-the-shelf API provides.
A single, well-documented third-party integration can take days; a multi-system integration with custom logic, security review, and testing can take several weeks. We scope timeline and effort precisely in Discovery against your actual systems before any commitment.
A unified-API platform gives you a fixed catalog of connectors on a subscription. We build custom and non-standard integrations, own the failure handling and security model end to end, and can operate the integration as a managed service without catalog limits or ongoing lock-in.
Yes. Our API Managed Services cover the full lifecycle performance tuning, security monitoring, periodic audits, and enhancements so your engineers stay focused on product instead of firefighting connectors.
It’s productizing your data and functionality as standards-based endpoints (HTTP/HTTPS, JSON REST, SOAP) that partners or internal teams can consume. We handle configuration, data mapping, security testing, and managed support so the service stays reliable.
Yes. We audit existing APIs for performance, security, and reliability gaps, then refactor, document, version, and add the monitoring and testing they were missing often the fastest path to a stable integration layer.
Cost depends on the number of systems, the complexity of the data flows, and whether custom APIs are required. We don’t publish fixed tiers because honest pricing follows scope we scope it in Discovery against your real requirements and give you a clear estimate before you commit.
No we design against that. We build adapter layers that isolate your systems from any single provider, so swapping a payment, CRM, or shipping vendor later means changing one adapter, not rebuilding your integration.
Book a strategy call with our team. We’ll review your current systems and the connections you need, identify the highest-risk failure points, and outline an integration approach and rough scope no obligation to proceed.
Your systems should work together. Let’s make them.
Tell us what you’re trying to connect. We’ll map the failure points and show you what a resilient integration looks like for your stack.





