NBFC – Streamlining Loan Management for Financial Institutions

We developed a digital loan application platform for Khetawat Financial Limited, streamlining loan origination, documentation, and disbursal readiness. Built with Laravel and Flutter, it features admin and customer interfaces, DigiTap integration for credit checks, and secure KYC verification, delivering automated workflows and a seamless NBFC experience.

It was equally important to provide an intuitive interface for both internal teams and external customers while ensuring compliance with financial regulations and security standards. Built using Laravel for the backend and Flutter for the mobile experience, the solution had to be scalable, performance-optimized, and capable of integrating with third-party systems like DigiTap and TransUnion for credit checks, delivering a frictionless loan experience.

Building a fully automated loan management platform for a seamless lending experience.

To modernize Khetawat Financial Limited’s lending process, we started with an in-depth analysis of their existing workflows and identified areas that could benefit most from automation. Our primary objective was to design an integrated system capable of managing the entire loan lifecycle from origination to repayment while minimizing manual intervention.

We began by developing a robust Laravel-powered backend to handle complex workflows like applicant verification, credit checks, and disbursal readiness logic. For end-users, we built a Flutter-based mobile app to ensure customers could easily apply for loans, upload documents, and track their application status in real time.

To streamline risk assessment, we integrated DigiTap and TransUnion APIs, enabling instant KYC verification and credit scoring. Automated business rules were implemented for approval workflows, eliminating delays caused by manual approvals. Additionally, we created a feature-rich admin dashboard for internal teams to manage loans, monitor compliance, and oversee disbursals effectively.

Security and scalability were top priorities. We optimized server configurations for performance, implemented role-based access control, and designed a modular structure that allows easy future integrations with payment gateways, credit bureaus, and partner platforms.

Following industry best practices, our goal was to deliver a secure, automated, and user-friendly lending platform that reduces processing time, improves compliance, and provides an exceptional customer experience. The result is a fully operational, scalable NBFC platform now live with continuous enhancements.

5+

Team Members

99+

Man Days

35+

Client Calls

99+

New Features Added

A robust and automated digital loan application platform for NBFCs.


We identified and addressed the challenges in loan processing and disbursal to ensure seamless operations for both admins and customers. Our primary deliverables were:

  1. Full Loan Application Workflow
    Developed a comprehensive workflow covering loan origination, application processing, approval, and disbursal, reducing manual effort and errors.
  2. Applicant & Co-Applicant Management
    Enabled easy creation, updating, and tracking of applicant and co-applicant information through both web and mobile interfaces.
  3. KYC Verification Integration
    Integrated DigiTap and TransUnion for automated KYC and credit checks, ensuring faster verification and compliance.
  4. Disbursal Readiness Checks
    Automated backend logic to verify completed documentation before disbursing loans, ensuring compliance and operational efficiency.
  5. Admin & Customer Dashboards
    Created intuitive dashboards for admins to monitor applications and for customers to track loan status, documents, and repayment schedules.
  6. Web Admin + Flutter-Based Customer App
    Delivered a responsive web admin panel and Flutter-based mobile app for a seamless user experience across devices.
  7. Credit Scoring & Risk Assessment
    Implemented automated credit scoring, risk evaluation, and decision rule engine to streamline approval processes.
  8. Integration with Payment Systems & Repayment Automation
    Connected with payment gateways and automated repayment processing, including amortization schedules and account management.
  9. API Support & Third-Party Integrations
    Enabled future scalability with API support and integrations with third-party systems and credit bureaus.

With these solutions, Khetawat Financial Limited now has a fully automated, end-to-end loan management platform that ensures fast, accurate, and compliant loan processing while enhancing customer experience and operational efficiency.

Configured real-time notifications for applicants and admins to alert them about pending tasks, loan status updates, and document requirements.

Implemented granular access permissions for different user types, ensuring sensitive financial data is protected while maintaining operational efficiency.

Designed with modular architecture to allow deployment for multiple NBFCs under different branding without rebuilding core functionalities.

Provided interactive dashboards and reports for tracking loan performance, repayment trends, and applicant statistics, supporting data-driven decisions.

“ Partnering with AddWeb Solution transformed our loan operations. Automated workflows and disbursal readiness checks reduced manual errors and sped up processing. The admin panel and customer app are intuitive, reliable, and integrated seamlessly with third-party credit checks. Their clear communication and expertise delivered a high-performing, scalable solution tailored to our NBFC needs. We are extremely satisfied with the results and ongoing support. ”

The platform’s organized structure supports automated decision-making, risk assessment, and disbursal readiness checks, significantly improving operational efficiency. The backend is optimized for easy management of loan files, bulk imports, repayment schedules, and integration with credit bureaus, reducing dependency on manual intervention.

80%

Faster Loan Processing

38%

Decrease in Manual Paperwork

67%

Decrease in Collection Delays

49%

Increase in Repeat Borrowers

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