Privacy Policy

Orbit AddWeb Workspace Mobile Application

Orbit AddWeb Workspace is an organization-focused mobile application that enables employees and authorized clients to access their organization’s workspace.

Users enter their organization’s workspace URL and authenticate using credentials provided or authorized by their organization.

Depending on the workspace configuration and features used, the application may process account and authentication information, workspace information, messages, files, and technical information required to provide its functionality.

This information may be processed to authenticate users, provide authorized access to the workspace, maintain security, and troubleshoot technical issues.

Information accessed through the application may be managed by the organization operating the workspace. Users may contact their organization’s administrator regarding workspace access and organization-managed information.

The collection, use, sharing, retention, and deletion of information through the application depend on its actual functionality and the services integrated into it. These practices are described in the applicable sections of this Privacy Policy.

Our Commitment to Privacy

AddWeb Solution Private Limited (“AddWeb,” “we,” or “us”) respects the privacy of your information. We explain our online information practices as a demonstration of our commitment to protecting your data privacy.

We do not sell or rent personally-identifying information collected during your use of our site without your permission.

The Information We Collect

At the time you register on our site, we collect and store your name, address, email address, phone number and other personally-identifying information.

If you opt-in to receive a newsletter you give us your permission to use your personally-identifying information to provide the information, product, or service that you requested.

In addition, we automatically gather general statistical information about our site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, services used, content submitted, etc. We need this information to improve the content and functionality of our site. We use this information to customize your experience using our site.

Cookies

We use cookies to store and sometimes track information about you. Some features of our site may be available only through a cookie. A cookie is a small amount of data sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information, so you do not have to re-enter it; gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements and product offerings based on user interests, and track progress and participation in the site’s content.

By your preferences, you can accept all cookies, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often, and certain features of our site may be unavailable.

The Way We Use Information

We use your personally-identifying information to provide information, products, and services that you have requested, improve our marketing and promotional efforts, statistically analyze site usage, improve our content and product offerings, and customize our site’s content, layout, and services.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services promotions,, new product offerings and communications relevant to your use of the site.

You can opt out of receiving such contact by sending an email request to addwebsolution@gmail.com. This opt-out action is tied directly to an individual email address, not an account or individual. Suppose a visitor uses multiple email addresses simultaneously (i.e., personal and corporate). In that case, it is required that each email address should be unsubscribed so that you will not receive further communication from us.

Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. You should note that in using the AddWeb Solution Private Limited site, your information will travel through third-party infrastructures which are not under our control.

We cannot protect, nor does this Privacy Policy apply to, any text, images, or other information posted on the site by you or that you voluntarily disclose to other users online through email or the site’s message boards, blogs, etc. You should never transmit personal or identifying information to other users.

No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Update, Correct, or Delete Your Information

You can direct AddWeb Solution Private Limited to edit, correct, or erase your personally-identifying information at any time. To request such account maintenance, send your email request to addwebsolution@gmail.com. We will change your information in our databases after receiving the necessary information to process your request.

Third-Party Practices

The Privacy Policy of an advertiser or promotional service appearing on our site may differ from ours, and we encourage you to read that policy before responding to the offer.

Changes to AddWeb Solution Private Limited Policy

We reserve the right to change Privacy Policy from time to time at our sole discretion. Any changes shall enter into force upon being published on our Website. You are cautioned to review our Privacy Policy periodically. We may notify you of these changes if we have your email address. We will secure the collected information before changes to the previous Privacy Policy.

Payment and Refund Policy for AddWeb Solution Private Limited

1. Payment Terms:
   • Service Charges:
     Clients are required to pay the agreed-upon service charges as outlined in the proposal or invoice provided by Addweb Solution Private Limited.
   • Payment Methods:
     Addweb Solution Private Limited accepts payments through various methods, including but not limited to credit cards, wire transfers, and online payment gateways. Details for payment methods will be provided upon request.
   • Invoicing:
     Invoices will be issued based on the agreed-upon billing cycle or project milestones. Clients are responsible for ensuring timely payments.
2. Refund Policy:
   • Refund Eligibility: Refunds will only be considered in the event of accidental or mistaken payments. Clients must notify Addweb Solution Private Limited within 3 days of the unintentional transaction.
   • Refund Process:Clients must provide proof of the mistaken payment, and upon verification, a full refund will be processed.
3. Cancellation Policy:
   • Client-initiated Cancellations: Clients may request to cancel services by providing written notice. Any payments made before the cancellation will be subject to the refund policy, applicable only in cases of accidental payments.
4. Late Payments:
   • Late Fees: Late payments may be subject to applicable late fees. The specific late fee amount and terms will be outlined in the contract or invoice.
5. Amendments to the Policy:
   • Policy Updates: Addweb Solution Private Limited reserves the right to update this Payment and Refund Policy as needed. Clients will be notified of any changes. By engaging in services with Addweb Solution Private Limited, clients acknowledge and agree to abide by the terms outlined in this Payment and Refund Policy.

How to contact us

If you have a privacy concern, complaint, or question to the Data Protection Officer, please email us at addwebsolution@gmail.com.